A minimum 30% deposit is required.
A minimum 30% deposit is required to process your order. The balance must be paid prior to delivery by cash, credit or debit card. If more than one delivery is required to complete your order: the balance due in respect of each delivery must be paid for prior to that delivery. The 30% deposit on the undelivered portion will be retained.
Many of furniture designs sales are special orders, orders made especially for you from the factory. The lead time quoted by our sales people may be taken as an indication only and is an estimate based on our past experience. Furniture Designs cannot be responsible for manufacture delays.
Orders must be paid in full.
Orders must be paid in full and delivered within 7 days of our contacting you. Delivery of orders paid in full are scheduled 3 to 5 working days thereafter. Where an order has been paid in full within 14 days but has not been delivered, a storage charge of €25.00 will be applied per week unless agreed in writing at time of sale.
Stock items must be paid within 7 days.
Size and dimensions of the merchandise.
Please note the size and dimensions of the merchandise you have ordered and ensure that the item of furniture will fit in the designated room and through a passage, stairwell, landing and doorways on the way to the destination room. Furniture Designs will not accept responsibility for any furniture that will not fit into its intended location.
Assembly is charged for an additional fee.
Customers must report in writing any damage i.e. scratches, dents, chips, tears, soiling etc. within 72 hours of delivery. It is important that you, immediately upon delivery, carefully and thoroughly inspect each item. Furniture Designs will not be responsible for any damage not reported within 72 hours of delivery.
All mattresses are delivered in clear packaging.
All mattresses are delivered in clear packaging and must be inspected by the customer on delivery as once opened cannot be returned.
Colour variation, while every reasonable effort will be made to colour matches, fabrics and leather may vary due to dye lots variations. Furniture Designs will not be responsible for colour variation in the event that matching items are not purchased together.
Furniture Designs offers a free 3 year guarantee on sofa frame construction, we also cover your furniture for 1 year against any defects which may arise, under normal use. Leather, bonded and polyurethane surfaces are guaranteed for a year as of the date of delivery. We offer a 1 year guarantee on all occasional, dining and bedroom furniture and all mattresses. Guarantee applies to furniture utilised under normal household use and conditions by the original purchaser and maintained in accordance with the care instructions provided. This guarantee does not cover the following; Damage to the leather or fabrics caused by the application of inappropriate chemicals, detergents or softeners or other treatments; Damage caused by corrosive materials, such as acids, solvents, dyes, inks, paints, or human or animal body fluids; Damage from direct exposure to sunlight and/or heat sources, and similar conditions, with resulting discoloration. Any abuse or neglect will void this guarantee.
If any dispute arises on any matter between Furniture Designs and the customer, Furniture Designs will appoint an engineer who will decide the outcome of the dispute. The customer will agree to be bound by the findings of the engineer in all matters which are in dispute. Before the engineer is engaged, the customer will contribute €60.00 towards his fee which will be refunded if the engineer decides the dispute in favour of the customer. Findings by the engineer in favour of the customer will be redressed by repairs being carried out by Furniture Designs at the expense of Furniture Designs, or if repair is not an advisable remedy, by and only and solely by the issue of an appropriate amount of store credit, which shall not in any circumstances exceed that sale price of the goods.
No exchange on order-in products.
No warranty will be given on any product marked shop soiled, display model, or as seen in the showrooms.
48 hours’ notice must be given for collections of product.